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Customer Service

Customer Service

About Us

Welcome to Emerald Fabric Boutique online Webstore.
We are a Fabric Shop in a small town called Emerald in Central Queensland.
We specialise in quality fabrics for Fashion and Patchwork. We pride ourselves in good old fashioned friendly country service.


All prices are in Australian Dollars.
GST applies for all purchases within Australia.
We accept Mastercard, Visa, Direct Deposit, Paypal.
When purchasing card details are transmitted through a secure server using Shopify's Secure Payment gateway.
Card data is not hosted by Emerald Fabric Boutique after processing.
Direct Deposit will require payment clearance before the order is despatched.
We do not accept cheques.


Fabric in our Webstore is sold in 0.5m quantities. Minimum quantity is 0.5 metres and increments of 0.5 metres. This means if you wish to purchase 2 metres of fabric, you need to enter a quantity of 20 in the shopping cart. Prices are shown in both 1 metre quantity followed by the price per 0.1m quantity.


The image colours on our Webstore may differ slightly from the colour of the fabric depending on your display and device you are viewing. If colour matching is important please order a sample. Just remember the fabric may sell out before you receive your sample.


To order a sample use the Contact Form and we will contact you to arrange a sample.

Shipping and Delivery

Australian Orders

All orders are shipped using Australia Post.
Australian orders over $75.00 ship for free! 
Australian orders below $75.00 ship for $9.90.
Despatch is next business day.
Despatch takes a little longer for Direct Deposit payments.
Delivery is 15 – 25 working days.
You will receive a confirmation email containing your Australia Post tracking number when your order is despatched.

International Orders

Due to Covid-19 we are not shipping internationally at this time.

Returns or Exchanges

We do not offer returns or exchanges for incorrect purchases. Please choose your fabric carefully, if colour matching is essential please order a sample first. We inspect your fabric order before despatch to ensure you are purchasing the highest quality. If you have received the wrong product please Contact Us to arrange a return. We don’t offer a return for samples. All fabrics are assumed to be hand wash only and are not fireproofed.         Back to Top